![]() Additionally, emails sent from the Inbox are without additional charge. Inbound emails from your customers and responses to those emails are included as part of your plan without additional charge. ![]() SMS is charged per the number of “SMS sent and/or received” with unit costs varying by volume. We have different pricing for inbound and outbound WhatsApp. WhatsApp is charged per ‘conversation’, with unit costs varying by volume. In addition to Seats and ‘Proactive Support Plus’, you only pay for what you use.
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